Return & Exchange

🔄 RETURNS & EXCHANGES

At MYSHMODE, every piece is crafted with love. We understand that sometimes things don’t work out, and we’re here to make your exchange process as smooth as our fabric!

✅ OUR POLICY AT A GLANCE

  • 5-Day Window: Exchange requests must be raised within 5 days of delivery.

  • Condition: Items must be unused, unwashed, and have all original tags intact.

  • Video Proof: A clear unboxing video is mandatory for any damage or exchange claims.

🔁 EASY EXCHANGES

  • Size Issues: Didn't fit right? We'll help you swap it for the perfect size.

  • Damaged Items: Received a defective piece? We’ll replace it immediately at no extra cost.

  • Alternatives: If your item is out of stock, you can pick any other product of the same value.

✨ WHY WE ONLY OFFER EXCHANGES?

Every order at MYSHMODE supports a dream ❤️. To keep our prices affordable and support our curated production, we currently only offer exchanges. We do not provide monetary refunds.

📦 SHIPPING & CHARGES

  • Reverse Pickup: Currently, customers may need to self-ship the product back to us.

  • Nominal Fee: A small re-shipping fee may apply as we work on minimal margins to bring you the best value.

📩 HOW TO REQUEST

Ready to exchange? Our team is just an email away: 📧 Email: help.myshmode@gmail.com

Thank you for being part of the MYSHMODE family!