🔄 RETURNS & EXCHANGES
At MYSHMODE, every piece is crafted with love. We understand that sometimes things don’t work out, and we’re here to make your exchange process as smooth as our fabric!
✅ OUR POLICY AT A GLANCE
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5-Day Window: Exchange requests must be raised within 5 days of delivery.
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Condition: Items must be unused, unwashed, and have all original tags intact.
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Video Proof: A clear unboxing video is mandatory for any damage or exchange claims.
🔁 EASY EXCHANGES
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Size Issues: Didn't fit right? We'll help you swap it for the perfect size.
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Damaged Items: Received a defective piece? We’ll replace it immediately at no extra cost.
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Alternatives: If your item is out of stock, you can pick any other product of the same value.
✨ WHY WE ONLY OFFER EXCHANGES?
Every order at MYSHMODE supports a dream ❤️. To keep our prices affordable and support our curated production, we currently only offer exchanges. We do not provide monetary refunds.
📦 SHIPPING & CHARGES
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Reverse Pickup: Currently, customers may need to self-ship the product back to us.
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Nominal Fee: A small re-shipping fee may apply as we work on minimal margins to bring you the best value.
📩 HOW TO REQUEST
Ready to exchange? Our team is just an email away: 📧 Email: help.myshmode@gmail.com
Thank you for being part of the MYSHMODE family!